You can delete your Ayat Wallpaper Status Ringtone account at any time, from inside the App or by email. This page explains both ways and exactly what happens to your data. Deleting your account cannot be undone.
Option 1: delete in the App
- Open Ayat and sign in.
- Go to Settings.
- Tap Delete Account and confirm.
You are signed out straight away and the App clears its data on your phone.
Option 2: request deletion by email
If you cannot open the App, email contact@narvistech.com from the email address linked to your account, with the subject "Delete my Ayat account". We check that the request comes from the account owner before acting on it, and complete verified requests within 30 days.
What happens when you delete
- Any active Premium subscription billed through Stripe is cancelled immediately, so you will not be charged again. Premium access ends at once.
- Your name, email address, phone number (if any), profile photo and push-notification token are erased from your account record, and the account is deactivated so it can no longer be used to sign in.
- Your Google or Apple sign-in record in Firebase Authentication is deleted.
- On your phone, the App clears its saved settings, favourites cache, status name and photo choices, location and alarms.
What we keep
- Billing records. Subscription and payment history, both in our system and at Stripe, is kept as required for tax, accounting and fraud-prevention purposes. Stripe keeps its own records under its legal obligations.
- A deactivated account record. The account row stays in our database, without your name or contact details but with an internal sign-in identifier, so the subscription history above stays linked and the account cannot be reused.
- Media and activity. Favourites, rendered statuses and background-removed status photos stored on Cloudflare R2 are not erased automatically by in-app deletion. If you want them removed as well, email us and we will delete them, together with the identifier above, within 30 days, except where the law requires us to keep billing data.
- Third parties. Analytics events already sent to Firebase, PostHog and Meta, and Crisp chat history, are kept under those services' retention settings. Ask us and we will request deletion of Crisp conversations and PostHog data linked to you.
Questions
Email contact@narvistech.com. See also our Privacy Policy.